+91-9388186600

Privacy Policy

1.Introduction

Eizy Travel Ventures Private Limited respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website
  • Submit inquiries
  • Book Dubai Visit Visa packages
  • Book domestic or international tour packages
  • Communicate with us via RCS, SMS, WhatsApp, phone, or other digital platforms

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Personal Identification Information

  • Full name
  • Mobile number
  • Email address
  • City and state
  • Passport details (when required for visa processing)
  • Date of birth
  • Travel preferences

2.2 Communication Information

  • Messages sent to us
  • Responses to marketing campaigns
  • RCS/SMS/WhatsApp communication history

2.3 Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies or analytics tools)

3. How We Collect Information

We collect information when you:

  • Fill out inquiry forms on our website or landing pages
  • Submit details via social media advertisements
  • Contact our representatives
  • Call our official numbers
  • Opt-in to receive RCS/SMS/WhatsApp messages
  • Book services or make payments

4. Purpose of Data Collection

We use your information to:

  • Process visa assistance services
  • Arrange travel bookings
  • Provide tour package details
  • Send booking confirmations and payment reminders
  • Provide customer support
  • Send promotional offers and service updates (only to users who have opted in)
  • Improve our services and customer experience

We do not use your information for unlawful or misleading purposes.

5. RCS, SMS & Digital Messaging Policy

 

5.1 Consent

We send RCS Business Messages, SMS, and WhatsApp messages only to users who have voluntarily provided their contact details and consented to receive communication.

Consent may be obtained through:

  • Website opt-in forms
  • Landing page submissions
  • Advertisement lead forms
  • Written or digital confirmation

5.2 Type of Messages

Messages may include:

  • Visa package information
  • Tour offers
  • Payment reminders
  • Booking confirmations
  • Promotional campaigns

We do not send misleading messages or false job guarantees.

5.3 Opt-Out

Users may opt out of promotional messages at any time by replying:

STOP

Upon receiving an opt-out request, we will remove the user from marketing communications within a reasonable timeframe.

Standard message and data rates may apply as per your telecom provider.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share necessary information with:

  • Visa processing authorities
  • Airlines and travel partners
  • Insurance providers
  • Government authorities (when legally required)
  • Authorized service providers assisting in business operations

All third parties are required to maintain confidentiality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

  • Unauthorized access
  • Data misuse
  • Alteration
  • Disclosure

However, no digital system can guarantee 100% security.

8. Data Retention

We retain personal information only for:

  • The duration necessary to provide services
  • Legal and regulatory compliance
  • Internal record-keeping purposes

After this period, data is securely deleted or anonymized.

9. User Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications
  • Request deletion of your personal information (subject to legal obligations)

Requests may be sent to our official contact email.

10. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve user experience
  • Track website performance
  • Analyze visitor behavior

Users may disable cookies through browser settings.

11. Third-Party Links

Our website or messages may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on our website with a revised “Last Updated” date.

14. Contact Information

For privacy-related concerns or data requests, please contact:

Eizy Travel Ventures Private Limited
Guruvayur (H.O), Cochin, Calicut, Trivandrum, Hyderabad
Phone: 7012698227, 9388186600, 9387276600
Email: info@eizytravel.com